Proudly serving the VAG community since 2009

Terms & Conditions

Below is a list frequently asked questions. If you need further assistance with ordering a product by phone, please 
contact customer service for assistance.

How do I order ? 
You can place an order by selecting a product and adding it to your shopping cart for check out. 
If you need further assistance with ordering a product by phone, please contact customer service for assistance.

How do I change quantities or change items in my order ?
To edit or cancel an order. Please note that once an order has begun processing or has shipped, the order is no 
longer editable or cancel-able.

How do I track my order ?

Once your order is completed, we will provide you with a shipping and or carrier tracking number.

If you need further assistance in tracking your package, please contact customer service for assistance.


My order never arrived.
Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, 
check with the carrier to confirm that your packages were delivered. If your packages each show a status of "delivered", 
please contact customer service for assistance.

My order is missing missing parts or items.
Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, 
check with the carrier to confirm that your packages were delivered. If your packages each show a status of "delivered" 
please contact customer service for assistance.

When will my back order arrive ?
Back ordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as 
they do, we will be able to ship the item to you.